Frequently Asked Questions

All ostomy and hernia belts are built to your needs. It will be constructed when you order; this is not a "pull and ship" item. We usually ship orders within 7-10 business days but occasionally we might experience a higher than usual volume. We will keep you informed of this. Custom orders will take a little longer. Waste Wicks and Emergency Kits are in stock and if ordered individually, will ship the next business day.

In the U.S., priority mail with delivery confirmation will arrive in 2-3 days anywhere in the US via USPS (once your product is made). If you require your package to be sent via UPS, costs may be different. You can contact us for a quote.

Shipping overseas will cost from $25 upwards. Shipments to countries outside the USA may incur additional taxes, fees, or customs fees. These fees are not included in the cost of your products and are the responsibility of the customer. Most overseas shipments arrive in 2-3 weeks after mailing. If you have questions about your order, please contact us.

The Heavy Duty Armor works for everyone, whether you are in a wheelchair or taking part in sports or a meeting. It's made of aircraft grade aluminum and is light, flexible, and extremely durable, a great fit for normal to moderate activity.

If you have an active job or lifestyle, such as a police officer or firefighter, the Titanium Max provides a greater range of motion and protection, and has been tested against knives for stab protection.

If your waist is less than 25", the Petite Armor may be a better fit. The Large Hernia belt is best for waists over 50" and/or hernias greater than 3" from top to bottom. If you have further questions, just ask, we won't sell you something you don't need.

We recommend cleaning the Armor once a week. You can use almost any light soap, Woolite, or shampoo. Do not put Ostomy Armor in the washing machine. Scrub with a brush or cloth and allow to air dry or use a hairdryer. The back of the Buckle Slider is made of chamois and needs a lighter touch, use a cloth (not a brush) with shampoo on the chamois.

Ostomy Armor does three things: comfort, support, and protection.

First, it protects your stoma against impact. Second, it helps prevent hernias or other related problems, with Ostomy Armor, a hernia has nowhere to go. Third, when used with a stiff, non-flexible barrier, it decreases leaks and blowouts drastically, increasing the life of the barrier and reducing skin irritation from frequent changes.

It's not just for tough guys. The Armor helps every ostomate by preventing leaks and blowouts and protecting your stoma, whether or not you lead an active lifestyle. Even wearing a seatbelt can be risky. Our hope is that you lead the life you want, not just the one you feel forced into, whether that's dancing, bowling, golf, or shopping.

There are products called "support belts," but nothing as strong or similar to the Armor. It's strong, slim, discreet, and built to take a pounding, not a flimsy plastic or elastic item. We regularly hear from customers who tried a cheaper copy first, only to have it stretch out of place within a year. Ostomy Armor is the only product in its category backed by a 2-year warranty and provides years of support without stretching out of place.

Soft and stretchy will never outlast strong and sturdy. Ostomy Armor carries a two-year warranty on materials and workmanship, and our product lasts for years.

We have hundreds of customers who know that it works. Ostomy Armor saves you money over time by reducing how often you need to change your barrier or wafer, and it brings peace of mind knowing your stoma is protected.

When worn correctly, the Armor logo is not visible under your clothes.

It doesn't take much at all to herniate your stoma, and the resulting damage can be quite unpleasant. It only takes a small amount of pressure to push the muscles out through your abdomen. A shopping cart, a dog, a child, a seatbelt, an unexpected bump can cause real pain. Our customers lift heavy weights regularly and report no hernias while wearing the Armor. Why risk it?

All sorts of people, just like you. From 6 months to 95 years old. Our customers include active duty military personnel, construction workers, climbers, police officers, welders, office workers, and teachers. We have customers in wheelchairs and confined to a bed. Nurses also use the Armor to help patients in hospital when changing barriers.

We're a small company with low overhead. We don't carry a huge warehouse of inventory, and we don't inflate prices just to offer a "discount."

Some insurance plans cover the cost. Contact us to discuss your insurance details, we're happy to work with your provider to figure out what's possible.

Please contact us first. Often the issue is an incorrect waist measurement, which we can fix, we've also made modifications for custom fits on specific problems. We understand Ostomy Armor isn't for everyone, if we can't fix the problem, we'll refund your money. The Armor is guaranteed against defects in workmanship for two years. Customer satisfaction is our top priority.

We make each Armor individually and custom-fit it to you at no extra cost. We've made Armor for very large waists and herniations. If you have a small, petite waist, the Petite Armor may be the better fit.

Most people only remove the Armor to shower, it's usually worn 24 hours a day. It helps prevent accidents at night, like the barrier tangling in sheets or a bag popping off from gas buildup. The Armor works by maintaining the seal on the barrier, which is needed around the clock.

Call us! We're knowledgeable about ostomy products and the issues that come with them, our founder Gordon Scott is an ostomate himself and uses Ostomy Armor daily. You're welcome to email any comments as well.

Customers who've tried stretchy belts tell us they aren't supportive enough, the Velcro closures wear out quickly, and they can cut off circulation, roll up, or become uncomfortable. They're also easy to displace, leaving your stoma unprotected. Ostomy Armor doesn't stretch out of shape or roll up, it stays comfortably in place and lasts for years. Stretchy belts can also give hernias a "path of least resistance" to develop; our customers lift heavy weights regularly without developing hernias.

Absolutely. Ostomy Armor is designed to stay with you through everyday life.

We don't, clinical studies cost millions, and we're a small company. What we can offer is a strong customer satisfaction track record: since 2006 we've filled thousands of orders with very few returns, and made many custom modifications along the way to fit individual needs.

Not that we've heard of. Many of our customers stay in touch with us for years, including firefighters, police officers, and active retirees, and we've had no reports of hernias or pressure ulcers from long-term wear.